US College Financial Aid Process Advisor

Want to revolutionize the future of education and do meaningful work that transforms future generations lives

Crimson Education is a Series C global EdTech startup founded in 2013 with the idea that through personalized education and technology we can transform students into the world leaders of tomorrow. Were now in 30 markets and have an ambitious team of 700 thats rapidly expanding across the globe. Our tech platform connects over 2500 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathways.

This is a parttime adhocremote position. The position is open to applicants based in any country. Hours will vary weekly. The position is most active from September to February.

The purpose of this role is to oversee smooth customer experience in Crimsons US Financial Aid Consulting programs by:

1. Guiding students and parents/ guardians through the US Financial Aid Application process from introduction and application submission to financial aid package review

2. Developing resources to facilitate the US Financial Aid process

What are the main responsibilities for this role
Holding 1to1 advising meetings to provide stepbystep guidance on which forms families should complete and how to do so correctly
Providing insight to the other members of a students team and to students and/or their families directly about which schools to apply to based on the students financial need
Communicating session takeaways with students and the rest of their Crimson team as they move through the application process
Reviewing financial aid applications before submission
Helping students find meritbased scholarships for which they are eligible to apply both at university and from external sources
Updating and creating new resources to help families navigate the financial aid process
Providing overview presentations on the Financial Aid Application process both to Crimson families and Crimson staff

What skills and experience are required
Prior experience in assisting both US and international families/students with the US Financial Aid Application process is a must
Previous experience aiding families/students with the CSS Profile FAFSA ISCOF ISFAA ISAFA or any other US financial aid application materials is essential
Responsiveness and reliability
Empathetic communication across cultures
Proficiency in English is required and fluency in one additional language is preferred. Mandarin Cantonese Japanese and Swahili are highly desirable however all nonEnglish languages will be considered.
Information management and organization
Familiarity with financial management / financial literacy concepts
Background orknowledge in business finance and/or the US tax system is preferred
Discretion confidentiality and patience are critical competencies for this position
Ideal candidates will have attended a US University and will be familiar with the US financial aid application process including but not only: the CSS Profile and FAFSA

Why work for Crimson
Rapidly growing startup with a flexible working environment where you will be empowered to structure how you work
Limitless development and exposure our internal promotions/role changes made up 33% of all recruitment last year
Insightful fireside chats and workshops to help support our highperforming and ambitious team
Radical Candor is a feedback approach we live by
Were a global player with 30 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!
If youre passionate about growing in a fastpaced collaborative environment and want to work with cuttingedge technology then wed love to hear from you!

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