Director of Front Office
Posted on :
25-12-2021
Employer Active
1 Vacancy
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Jobs by Experience
10 - 15 years
Monthly Salary
SAR 15000 - 20000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
25-12-2021
Job Description
- Ensure Guests receive prompt attention and personal recognition throughout their stay in the Hotel, respond to Guest needs and resolve any issues that may arise resulting in highest possible Guest satisfaction
- Plan and implement the application of availability controls to those market segments, which will maximize Hotel room, Food & Beverage and other revenues where applicable
- Maintain a high performance standard among Guest contact Employees to ensure they are knowledgeable, friendly and courteous at all times
- Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving Guest appropriately
- Participate in decisions involving occupancy goals, marketing strategies and development of rates
- • Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
- Inform the Management via reports about the results of trends or Guest impressions and problems in the Hotel affecting Guest satisfaction or the operation
- Ensure all Employees are fully conversant with Hotel s facilities, services and room configuration
- In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc
- Operate in a safe and environmentally friendly way to protect guests and employees health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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