Ensure Guests receive prompt attention and personal recognition throughout their stay in the Hotel, respond to Guest needs and resolve any issues that may arise resulting in highest possible Guest satisfaction
Plan and implement the application of availability controls to those market segments, which will maximize Hotel room, Food & Beverage and other revenues where applicable
Maintain a high performance standard among Guest contact Employees to ensure they are knowledgeable, friendly and courteous at all times
Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving Guest appropriately
Participate in decisions involving occupancy goals, marketing strategies and development of rates
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
Inform the Management via reports about the results of trends or Guest impressions and problems in the Hotel affecting Guest satisfaction or the operation
Ensure all Employees are fully conversant with Hotel s facilities, services and room configuration
In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc
Operate in a safe and environmentally friendly way to protect guests and employees health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا