Perfumes Consultant II - Thameen

• You will build and maintain customer relationships in order to build strong loyalty
• Address customers' queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various Brands and products
• Handle new launches, promotion of products and visual merchandising
• Generate sales, while achieving line and sales targets, using fragrance knowledge
• Push fragrance sales during events, promotions and launches
• Track sell-out targets at store level
• Generate daily sales reports
• Connect with clients remotely to drive traffic to store or e-commerce platform (if applicable)
• Participate in achieving incentives and track post launch sales at store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures