Senior Account Manager / Fintech

Job Description

• Manage a portfolio forFintech Clients,ensuring appropriate support .
• Work closely with the client regularly liaising with multiple key stakeholders and ensuring an ongoing quality relationship is maintained
• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Job Requirements

• Bachelor's degree of Business or relevant fields.
• 2-5 years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Presentable, excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.
• English proficiency is a must.
• Fintech/banking industry experience is a must.