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You will be updated with latest job alerts via email• Computer OS/Peripherals troubleshooting
• Handling Different PC Operating Systems ( Windows 7/8 and 10)
• Performing Hardware Software Installation ( understanding of deployment tools like
SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows,
Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in high-profile
situations while maintaining professionalism under pressure.
In-depth knowledge of:
• Windows OS (Windows 7 & 10)
• Microsoft Office & Office 365 applications
• PC/Laptop hardware
• PC/Laptop peripherals, including printers
• Mobile devices
Basic knowledge of:
• Active Directory
• Exchange
• Apple OS
At least two of the following:
• PCLaptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) certification in desktop area
• Microsoft Office Specialist (MOS) certification
In-depth knowledge of: • Windows OS (Windows 7 & 10) • Microsoft Office & Office 365 applications • PC/Laptop hardware • PC/Laptop peripherals, including printers • Mobile devices Basic knowledge of: • Active Directory • Exchange • Apple OS At least two of the following: • PCLaptop OEM Maintenance Certification • CompTIA A+ Certification • Microsoft Certified IT Professional (MCITP) certification in desktop area • Microsoft Office Specialist (MOS) certification
Full Time