Accountability Officer
Posted on :
04-04-2024
Employer Active
1 Vacancy
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Job Description
- Management of the feedback and complaint system within the mission.
- Ensure applying the guidance of handling the received feedback with particular attention for reporting and responding to allegations of abuse & exploitation, including sensitive complaints.
- Generate analytical reports to measure the efficiency and effectiveness of the Action Against Hunger’s programs response to the beneficiaries feedback and complaints.
- Work closely with information management personnel to continuously upgrading the internal feedback and complaints information management system or other future technology solutions.
- Improve the current feedback and complaint mechanism continuously by using the participatory approach with different stakeholders including the beneficiaries with specific consideration for women, girls, children and people with disabilities.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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