Customer Support Advisor
Posted on :
03-06-2021
Employer Active
15 Vacancies
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Job Description
Job Description
Summary:
- An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as providing them with standardized and high-quality service in a timely manner.
Responsibilities:
- Answer inbound calls and manage workflow between departments
- Answer clients inquiries and help them use the company’s services
- Make outbound calls with clients to follow up on service delivery
- Overlook production processes and services provided by the company
Job Requirements
Job Requirements:
- English Fluency is aMUST.
- Graduates & undergraduates can apply.
- Previous experience as a Customer support agent, Call Center agent is aplus.
- Ability to work in the US Shift (5 pm- 2 am).
- Customer service skills.
Job Conditions:
- Working location:Maadi
- Working days: Monday to Friday, Saturdays and Sundays are fixed off days
- Salary:6000 Net + (1000 KPI's + 500 Increment)both applicableafter the first 3 months.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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