Has an eye for detail and the ability to effectively deal with guests, other departments,and housekeeping staff.
Obtaining thelist of vacant rooms to be cleaned immediately, a list of prospective check-outs or discharges in order to prepare work assignments.
Assigning the team members their duties, and inspecting the work for conformance to prescribed standards of cleanliness.
Preparing and distributing the room assignment sheet and floor keys to room boys.
Maintaining clear and efficient communication and coordination with the front office and other departments of the hotel.
Scheduling the periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors,and tracks.
Coordinate with the outside laundry to ensure that room linen are correctly processed and returned in a timely manner.
Delegate assignments and supervise all staff, room attendants, lobby attendants and turndown attendants.
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