Customer Service Representative - Alexandria (American Account)
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1 Year
Negotiable
Any Nationality
Others
1 Vacancy
Job Description
About the Job
- We are seeking energetic and reliable professionals to join our team as Call Center Representatives for ournew project.
- The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
- Candidates should have an outgoing,positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.
Responsibilities:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations,and updates.
- Research required information using available resources
- Identify and escalate priority issues.
Job Requirements
Profile
- Fluent English Speakers only
- Level of education: Grads Only
- Tech Background is a plus
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
