Research Technician I - MITIE Sim Center

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Demonstrates teamwork by responding positively to requests for assistance to achieve optimal department results.

• Collaborates with all members of the laboratory team by actively communicating providing meaningful contributions and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.

• Uses peertopeer accountability towards improvement of department score for turnover/retention/employee engagement

• Performs bench chemistry microbiology molecular biology or other scientific techniques according to protocol.

• Accurately conducts microscope work and basic image analysis.

• Conducts the safe collection and handling of human/animal tissue blood or other biological specimens which includes animal handling and may include basic animal husbandry.

• Identifies opportunities for corrective action and process improvement providing recommendations and contributes to meeting departmental and hospital targets for quality and safety.

• Uses resources efficiently; does not waste supplies. Selfmotivated to independently manage time effectively reducing incidental overtime and prioritizes daily tasks.

• Collaborates with management to order appropriate laboratory supplies and equipment within the department.

• Participates in department initiatives projects and shared governance activities.

• Trains in new techniques and procedures as they emerge as appropriate.

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the individual development plan (IDP) on an ongoing basis.

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of postsecondary education etc.

• None

• N/A

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Ability to communicate effectively and escalate utilizing problemsolving and decisionmaking skills

• Effective time management skills

• Experience with computer spreadsheets or databases

• Knowledge of Microsoft Office products

• Ability to utilize independent judgment

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist Academic Institute (formerly the Houston Methodist Research Institute) was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics therapies and treatments. The research institute was created to provide the infrastructure and support for these endeavors and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540000 square foot building dedicated to research and clinical trials the academic institute houses over 2047 credentialed researchers conducting 1470 ongoing clinical protocols.