drjobs Event Sales Services Assistant Manager

Event Sales Services Assistant Manager

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1 Vacancy
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Job Location drjobs

Hamilton, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Summary of Responsibilities:

Reporting to the Director Event Sales & Services (DESS) responsibilities and essential job functions include but are not limited to the following:

  • Highly motivated individual driving high levels of colleague engagement meeting EES departmental goals.
  • Involvement in Catering Promotions and events finding new & creative ways to drive revenue.
  • Actively solicit new business from local client market by engaging in direct sales outreach and other sales activations.
  • Work effectively with the operational teams to oversee and manage all aspects of Group Wedding and Social Events where assigned by the DESS
  • Effective crossdepartmental collaboration particularly with Sales Banquets Audio Visual and the Culinary teams.
  • Ensure Banquet Event Orders & Group Resumes are completed and accurate for distribution as required
  • Respond to inquiries in a timely manner as set forth by Accor standards
  • Initiate the Event Services booking process by creating account bookings establishing departmental files and generate timely notifications as it pertains to all types of guest and client inquiries
  • Manage the preparation of proposals and contracts coordinating group program details
  • Active solicitation of client guarantees and the timely distribution of the information in accordance with established departmental processes and as requested
  • Stay abreast of deposit deadlines as outlined in contracts with effective communication to clients
  • Extend site inspections and walkin client queries as required
  • High focus on delivering exceptional guest experiences and maintaining high service standards
  • Managing the design and printing of custom projects including menus for weddings and events; event diagrams and seating floorplans
  • Ensure Health & Safety standards are complied with at all times as well as adherence to our Sustainability Partnership Program initiatives
  • Maintain integrity of Opera Sales & Catering database Fairmonts sales force tool
  • Perform daily weekly and monthly tasks and additional administrative duties to support the Event  Division as assigned by the DOESS
  • Work closely with Group Rooms Specialist to ensure accuracy in VIP arrival times & VIP status where appropriate
  • Attend daily operations and weekly leadership meetings as scheduled

Qualifications :

Qualifications:

  • Minimum 2 years previous experience in catering and conference is required experience in a large hotel sales environment preferred.
  • Strong computer literacy with MS Office programs (Excel Word PowerPoint Outlook) is required
  • High energy with exceptional organization interpersonal and communication skills both written and verbal
  • Must be a creative and effective person possessing a high degree of professionalism both in appearance and telephone manner
  • Must be able to work independently and maintain a positive attitude within a very busy environment
  • Must be a proven team player who is motivated and can take initiative
  • Ability to multitask and take directions from numerous sources
  • Highly responsible and reliable
  • Must be flexible in availability as long hours may be required depending on business levels
  • Bachelor degree in Hotel Management and/or equivalent experience working in the hospitality industry is a definite asset
  • Required to work evenings and weekends as necessary


Additional Information :

Physical Aspects of Position (include but are not limited to):

  • Sitting 68 hours a day.
  • Light to medium activity.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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