Event Sales Services Assistant Manager
Event Sales Services Assistant Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary of Responsibilities:
Reporting to the Director Event Sales & Services (DESS) responsibilities and essential job functions include but are not limited to the following:
- Highly motivated individual driving high levels of colleague engagement meeting EES departmental goals.
- Involvement in Catering Promotions and events finding new & creative ways to drive revenue.
- Actively solicit new business from local client market by engaging in direct sales outreach and other sales activations.
- Work effectively with the operational teams to oversee and manage all aspects of Group Wedding and Social Events where assigned by the DESS
- Effective crossdepartmental collaboration particularly with Sales Banquets Audio Visual and the Culinary teams.
- Ensure Banquet Event Orders & Group Resumes are completed and accurate for distribution as required
- Respond to inquiries in a timely manner as set forth by Accor standards
- Initiate the Event Services booking process by creating account bookings establishing departmental files and generate timely notifications as it pertains to all types of guest and client inquiries
- Manage the preparation of proposals and contracts coordinating group program details
- Active solicitation of client guarantees and the timely distribution of the information in accordance with established departmental processes and as requested
- Stay abreast of deposit deadlines as outlined in contracts with effective communication to clients
- Extend site inspections and walkin client queries as required
- High focus on delivering exceptional guest experiences and maintaining high service standards
- Managing the design and printing of custom projects including menus for weddings and events; event diagrams and seating floorplans
- Ensure Health & Safety standards are complied with at all times as well as adherence to our Sustainability Partnership Program initiatives
- Maintain integrity of Opera Sales & Catering database Fairmonts sales force tool
- Perform daily weekly and monthly tasks and additional administrative duties to support the Event Division as assigned by the DOESS
- Work closely with Group Rooms Specialist to ensure accuracy in VIP arrival times & VIP status where appropriate
- Attend daily operations and weekly leadership meetings as scheduled
Qualifications :
Qualifications:
- Minimum 2 years previous experience in catering and conference is required experience in a large hotel sales environment preferred.
- Strong computer literacy with MS Office programs (Excel Word PowerPoint Outlook) is required
- High energy with exceptional organization interpersonal and communication skills both written and verbal
- Must be a creative and effective person possessing a high degree of professionalism both in appearance and telephone manner
- Must be able to work independently and maintain a positive attitude within a very busy environment
- Must be a proven team player who is motivated and can take initiative
- Ability to multitask and take directions from numerous sources
- Highly responsible and reliable
- Must be flexible in availability as long hours may be required depending on business levels
- Bachelor degree in Hotel Management and/or equivalent experience working in the hospitality industry is a definite asset
- Required to work evenings and weekends as necessary
Additional Information :
Physical Aspects of Position (include but are not limited to):
- Sitting 68 hours a day.
- Light to medium activity.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
