Local marketing product offer and customer care specialist
Local marketing product offer and customer care specialist
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Job Description
Animate and drive brand awareness enhance product offerings and ensure toptier customer support at a local level. Collect market insights and execute localized marketing strategies optimizing product assortments and delivering exceptional customer service to enhance customer experience and drive business growth.
Key responsibilities:
- Works with Local Sales team to provide regional BU Trade Marketing with clear identified needs for POS material & comarketing activities per customer channel.
- Manages and follows up of local marketing plan.
- Plans and organizes customer events and participation to trade fairs with support from BU Trade Marketing (brief local suppliers provide all needed content & marketing materials for customers)
- Responsible of Expert Network Revamp & Animation providing all needed marketing materials for sales teams and customers and animating the implementation.
- Implements Commercial Training to the Installers and sales teams.
- Manages promotions and marketing actions.
- Responsible for SOMFY Bulgaria B2C website and marketing channels YouTube LinkedIn Google etc.
- Responsible for preparation and translation of marketing materials and technical sheets for the products.
- Responsible for the preparation of the product offer pricelists product selection product launches.
- Responsible for the fulfillment of the MTP process.
- Provides information and logistic support to the customers.
- Manages administrative actions and projects and provides support in the communication between BA and local suppliers and authorities COFACE WEEE Bank communication etc.
Qualifications :
- Bachelors degree or 3 years of experience in a similar role
- Strong understanding of local market dynamics and consumer behavior.
- Excellent communication problemsolving and organizational skills.
- Proficiency in digital marketing tools CRM software and social media management.
- Customercentric mindset with a passion for delivering outstanding experiences.
- Fluency in English is a must any other language is considered a plus
Additional Information :
The protection of our candidates personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system and not by email or postal.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
