Customer Service Representative Multilingual
Customer Service Representative Multilingual
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Job Description
At Vegavero we are passionate about health nature and innovation. Based in Berlin we specialize in highquality vegan nutritional supplements designed to support a healthier and more sustainable lifestyle. Our mission is to create products that are not only effective but also natural and tailored to our customers needs. We take pride in offering exceptional customer support ensuring that everyone who chooses Vegavero feels valued and guided on their wellness journey.
Now were looking for a Customer Service Representative to join our team and help us provide an outstanding experience for our international customers!
Tasks
As a Customer Service Representative you will be the voice of Vegavero helping our customers find the right products answering their questions and ensuring they have the best possible experience with us. Your main tasks will include:
- Assisting customers via email and phone.
- Providing expert advice on our supplements and guiding customers in their purchasing decisions.
- Managing orders returns and inquiries efficiently to ensure customer satisfaction.
- Collaborating with internal teams to relay feedback and improve our customer service processes.
Requirements
- Fluency in German Italian and English (French and/or Spanish is a plus).
- Strong communication and interpersonal skillsyou enjoy helping people and making them feel valued.
- Previous experience in customer service retail or a similar role is an advantage.
- A genuine interest in nutrition and wellnessa background in nutrition or health sciences is a plus but enthusiasm for the field is just as important!
- A proactive and solutionoriented mindset with great attention to detail.
- Ability to multitask and work efficiently in a fastpaced environment.
Benefits
- A friendly and international team in a growing company that truly cares about health and sustainability.
- Opportunities for professional growth and learning within the wellness industry.
- Flexibility with working hours.
- Deutschland Ticket
- Urban Sports membership discount.
If this sounds like the perfect fit for you wed love to hear from you! Send us your CV and a short cover letter explaining why youd like to join Vegavero.
We cant wait to meet you!
Employment Type
Full Time
