Multilingual Customer Support Representative
Multilingual Customer Support Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in a professional and friendly manner.
- Resolve customer issues by identifying solutions promptly aiming to deliver a positive experience.
- Collaborate with internal teams to escalate and follow up on customer queries as needed.
- Maintain accurate records of customer interactions and update system information as necessary.
- Stay uptodate on company products services and policies to provide accurate assistance.
Requirements:
- Language Skills: Fluency in one of the following languages: Dutch German Swedish or French.
- English Proficiency: Strong working knowledge (both written and verbal).
- Experience: Previous experience in customer support or a similar role is preferred.
- Technical Skills: Comfortable using computers and support tools.
- Interpersonal Skills: Empathy patience and excellent problemsolving abilities.
What We Offer:
- Competitive Salary: Marketcompetitive base salary with potential bonuses.
- Training & Development: Comprehensive onboarding and ongoing training to set you up for success.
- Work Environment: A diverse inclusive and vibrant team culture in the heart of Barcelona.
- Career Growth: Opportunities for advancement within the company.
multilingual,problem-solving,languages,swedish,english proficiency,fluency in german,customer support,fluency in dutch,fluency in swedish,fluency in french,technical skills,skills,interpersonal skills,dutch,german,english,french,customer
Employment Type
Full Time
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
