Primary Responsibilities
- Responsible for overall supervision planning control and coordination of all activities of the team engaged in the operations of the department.
- Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
- Ensure to attend to guest complaints requests or inquiries regarding the services.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
People Management
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Establish and maintain seamless coordination & cooperation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation productivity morale and guest service.
- Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
Operational Management
- Ensure to upgrade & update with the trends practices and equipment in food and beverage preparation and service in the bar.
- Ensure to set up the equipment and prepare miseenplace in accordance with bar policy.
- Improve sales volume in all outlets by means of uptodate marketing menus (seasonal and special) festivals and special promotions.
- Ensure on a daily basis that all the amenities are properly arranged prior to service.
- Ensure to possess working knowledge of wine cocktail and mixing all beverages.
- Ensure that daily beverage inventory journal bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock.
- Ensure that Food & Beverage Attendant Bar maintains cleanliness and miseenplace level at bar counter bar cabinets shelves floor and service pantry for smooth operation.
Qualifications :
- Diploma in Tourism & Hospitality Management
- Minimum 2 to 3 years of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
Additional Information :
Whats in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime