Employee Relations Manager
Employee Relations Manager
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Job Description
We are seeking an experienced individual with an employee relations or investigative background to join ServiceNows Employee Relations Workplace Investigations team. The role will be a strategic partner to and key liaison between the Global Employment Law and Employee Relations teams.
The position will be primarily responsible for conducting complex global workplace investigations including allegations of harassment discrimination and retaliation under the guidance of the Global Employment Law team while fostering key principles of Employee Relations. This is a unique opportunity to play a pivotal role in partnering with ServiceNows expanding legal and employee relations teams and to work on challenging legal and employee relations issues in an exciting fastpaced environment.
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Promote the highest ethical business standards at the organization in line with ServiceNows culture of compliance and zero tolerance for unlawful behavior.
- Lead complex global internal workplace investigations from intake through completion by developing investigation strategy conducting witness interviews analyzing electronic and written records drafting investigation reports communicating efficiently with key leadership proposing remediation and delivering investigative findings with grace and empathy.
- Become a trusted partner to the Global Employment Law team the Global People Team Ethics & Compliance and many other teams to further scale and globalize ServiceNows investigative practices.
- Identify and lead learning & development initiatives.
- Ability to navigate through ambiguity.
- Effectively able to communicate with key stakeholders.
- Use data to improve and scale investigative processes case tracking and matter management reporting and forecasting.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
