Senior Application Support Finance Systems
Senior Application Support Finance Systems
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Job Description
Get to Know the Role
Senior Application Support Specialists will report directly to the Support Manager for Finance Systems. Their primary responsibility will be operational support for Finance applications solving incoming issues to ensure swift and efficient resolution. You will be based onsite in Grab Jakarta office.
The Critical Tasks You Will Perform
- You will furnish support to Finance users on systemrelated issues including system setup data migration report building and minor enhancements.
- You will provide thirdlevel resolution preparing technical documentation system manuals and procedures.
- You will offer technical assistance during Monthend/Yearend activities and support Finance and Procurement modules.
- You will manage all incidents and problems prioritizing issues of varying severity.
- You will perform root cause analysis for highseverity incidents and problem tickets.
- You will ensure solutions align with business needs and requirements.
- You will monitor Extract transform and load (ETL) jobs and interfaces using automated monitoring techniques.
Qualifications :
What Essential Skills You Will Need
- Minimum of 5 years in a senior role working with Oracle ERP Cloud applications.
- Proficiency in writing debugging and tuning basic SQL queries.
- Handson experience with Oracle Fusion tables views and setups.
- Knowledge of Oracle technologies: OTBI BI Publisher Oracle BPM for Cloud ERP.
- Familiarity with Oracle tools such as ADFDI SMARTVIEW FR Studio BPM Workflow.
- Experience with Oracle Fusion integration with thirdparty applications.
- Usage of FBDI templates for Customers Suppliers Banks AR Invoices and Journals.
- Highlevel understanding of Oracle Financial Modules.
- Support Testing Defects Analysis and Fixing according to product support activities.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
