Senior Manager Finance Shared Service Centre Performance
Senior Manager Finance Shared Service Centre Performance
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1 Vacancy
Job Description
Get to Know the Team
As part of the CFOs Office this team is responsible for accounting and finance transaction processing activities for Global processes across all geographies of Grab. We make an impact by enforcing onewayofworking across all Grab business units ensuring financial accuracy timeliness and efficiency.
Get to Know the Role
You will report to the Head of the Transformation Office and Shared Service Centre (SSC). Your primary responsibility will be to manage all aspects of workforce management planning within the SSC ensuring that sufficient resources are available for effective and efficient service delivery. You will also be responsible for SSC key performance indicators (KPI) reporting workforce planning DFST transition planning quality control and training .
This role is based onsite in our office in Petaling Jaya.
The Critical Tasks You Will Perform
- You will develop track and present Shared Services KPIs/Metrics providing insights and recommendations to leadership to drive performance improvements.
- You will supervise and execute the smooth transition of work coming into the SSC ensuring minimal disruption to both internal and external stakeholders.
- You will work with the COE team to analyze current processes identify opportunities for improvement and implement strategic solutions to increase efficiency and productivity within the SSC.
- You will collaborate with other departments/units to build relationships align objectives and ensure a seamless flow of information and processes.
- You will work with Finance Training Academy to ensure successful implementations of training programs into SSC Operations flagging any additional curriculum needs.
- You will guide and mentor team members encouraging continuous learning and improvement.
Qualifications :
What Essential Skills You Will Need
- Bachelors degree in Business Administration Finance or related field.
- Minimum 7 years of relevant experience in a shared services or business process outsourcing environment with experience managing workforce planning KPI reporting and transitioning processes.
- Proficiency in using Oracle ERP/ERM systems and Power BI financial software.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
