Salesforce Administrator
Salesforce Administrator
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Job Description
As a Salesforce Administrator at Bosch Service Solutions we offer you the opportunity to work in a dynamic fastpaced fun and multinational environment. The role is crucial in driving our organizations success through the effective use of Salesforce. For our clients you will be responsible for shaping the project delivery further. Your role will help ensure that the solutions present in the development cycle adhere to industry best practices and quality standards delivering longterm value within the Bosch organization. If you have a passion for optimizing systems ensuring data accuracy and improving operational efficiency we encourage you to apply and be part of our dynamic team.
Our promise to our associates is rocksolid: we grow together we enjoy our work and we inspire each other. Join in and feel the difference.
Work #LikeABosch
Focus Areas
System Configuration & Documentation:
- Maintain overall system configuration and adhere to change control protocols.
- Customization of declarative components such as fields page layouts record types searching list views queues reports and dashboards.
- Maintain security such as user accounts mobile user accounts sharing rules user roles user profiles field level security content folder rights groups list view rights.
- Ensure technical documentation.
- Create and update reports and dashboards following best practices.
Deployment and Support:
- Provide highquality support to users with tasks and problemsolving technical inquiries.
- Support deployments and work with the Team towards continuous integration.
- Support End Users to clean manipulate and update data.
Security & Data Management:
- Maintain security such as user accounts mobile user accounts sharing rules user roles user profiles field level security content folder rights groups list view rights.
- Ensure compliance with data security privacy and regulatory requirements.
Qualifications :
- Qualifications: University Diploma
- Years of Experience: At least 25 years indepth working knowledge in Salesforce Ecosystem.
- Salesforce Expertise:
- Strong technical skills in Salesforce Administration including indepth knowledge of flows approval process validation & sharing rules and familiarity with Salesforce platform features and limitations.
- Apply CRM best practices Salesforce objects and the relationships between them.
- Knowledge about Salesforce status accounting ownership of information such as data storage government limits
- Experience handling change requests and evaluating efforts necessary.
- Familiarity with VS Code and Dev Ops Centre is a plus.
- Industry Experience: Notable experience in Service Cloud Sales Cloud Field Service Lightning. Experience in Manufacturing and Maintenance industries is beneficial.
- Analytical and ProblemSolving Skills: Analytical business process development & problemsolving skills. Versed in logical constructions of code syntax and formula creation.
- Data Management: Proficiency with data manipulation tools and uploading techniques such as Data Loader Workbench Excel PlugIns.
- System Troubleshooting: Capabilities in troubleshooting and fixing system issues.
- Documentation and Communication: Experience creating clear and concise documentation that is maintained and archived.
- Way of working: Exceptional skills in analytical development and problem solving. Versed in agile methodology/processes; Bringing in strong interpersonal and communication skills; Teamoriented work.
- Certificates: Candidate holds relevant Salesforce certifications such as Administrator App Builder Sales Cloud Consultant Certification or Service Cloud Consultant.
- Language Proficiency: Fluent written and spoken English. German is a big plus but it is not required.
Additional Information :
At BOSCH we take pride in upholding the timeless values instilled by our founder Robert Bosch. Among these values diversity stands as a cornerstone of our culture. We believe that by embracing the richness of diverse backgrounds perspectives and experiences we foster an environment where innovation thrives and excellence is achieved.
Our commitment to diversity is more than a statement; its woven into the fabric of BOSCH.
Join us in honoring Robert Boschs legacy and shaping a future where every voice is heard and every individual is valued for their unique contributions.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
