Reporting to the Vice President of Sales Fairmont & Raffles Americas you will be responsible for leading and executing strategic sales initiatives to drive revenue growth enhance market presence and increase Fairmont & Raffles market share. Your exceptional leadership skills deep industry knowledge and proven track record in sales management will be instrumental in achieving our sales objectives. This role requires a dynamic and resultsoriented professional who can effectively collaborate with crossfunctional teams and inspire a highperforming sales force.
Key Responsibilities:
Sales Strategy and Planning:
- Develop and implement comprehensive sales strategies aligned with the Fairmonts & Raffles overall goals and objectives.
- Analyse market trends competitive landscape and customer needs to identify new business opportunities.
- Set ambitious sales targets establish performance metrics and monitor progress towards achieving revenue goals.
Team Leadership and Development:
- Provide strong leadership and guidance to the hotel sales teams fostering a culture of excellence accountability and continuous improvement.
- Assist hotels with:
- The recruitment development & motivation of highperforming sales professionals
- Ensuring optimal staffing levels
- Sales skill development
- Implement strategies to enhance individual and team performance.
Business Development:
- Cultivate and maintain strong relationships with key clients industry influencers and partners to generate new business leads and strategic partnerships.
- Lead negotiations for major Fairmont opportunities working closely with legal and finance teams to ensure favourable terms and conditions.
- Stay informed about industry trends market conditions and customer preferences to proactively identify business development opportunities.
Sales Operations Management:
- Oversee the development and implementation of effective sales processes tools and systems to streamline operations and maximize sales productivity.
- Monitor hotel contracted segment (sales) performance analyse data and generate executive summaries for senior management to update on sales effectiveness and identify areas for improvement.
- Collaborate with marketing and revenue management teams to align sales efforts with promotional activities pricing strategies and revenue optimization initiatives.
- Collaborate with Operations in the setting and management of owner expectations in relation to hotels commercial performance. Providing commercial activity and performance updates. Assisting in occasional cases of conflict resolution.
Crossfunctional Collaboration:
- Collaborate with other departments including marketing operations leadership finance and revenue management to ensure alignment of sales strategies with broader organizational goals.
- Provide input and participate in the development of campaigns pricing strategies and product/service enhancements to drive revenue growth.
Qualifications :
Qualifications and Experience:
- Preferred: Bachelors degree in business administration hospitality management or a related field
- 3 years experience as a DOSM in a single property or for a cluster of hotels
- 2 years experience as a Regional Director of Sales/Marketing supporting multiple properties and DOSMs
- Proven track record of success in sales leadership roles within the hotel industry with a focus on revenue growth and market expansion.
- Demonstrated ability to develop and execute effective sales strategies drive results and exceed targets.
- Strong leadership skills with the ability to motivate and inspire a sales team.
- Excellent interpersonal and communication skills with the ability to build and maintain relationships with key clients and stakeholders.
- Sound business acumen and strategic thinking with the ability to analyse market trends identify opportunities and make informed decisions.
- Proficiency in sales management software CRM systems and distribution technology.
- Flexibility to travel as required.
Additional Information :
Your Team and Working Environment:
- Accor corporate office and team located in Toronto.
Our Commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime