MSP Product Manager Co-Managed IT Services Onsite or Remote
MSP Product Manager Co-Managed IT Services Onsite or Remote
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1 Vacancy
Job Description
As the Product Manager CoManaged IT Services (Continues IT) you will lead the success of our new service offering. You will be responsible for managing the product lifecycle from launch to recurring revenue growth with a strong focus on sales enablement and customer success. Your role will bridge product management and sales ensuring that the service is effectively marketed adopted and continually improved based on customer feedback.
A portion of your compensation will be performancebased tied directly to sales outcomes customer adoption and recurring revenue growth.
Key Responsibilities:
Product Launch and Sales Enablement:
- Develop and execute the gotomarket (GTM) strategy for Continues IT.
- Collaborate with vendors and the marketing team to design and launch the Continues IT website marketing materials and campaigns.
- Conduct product demonstrations and presentations for prospective and existing customers.
- Train the sales team and account managers on product value propositions and use cases.
- Support upselling opportunities by working closely with the customer success team and account managers.
Customer Engagement and Sales Support:
- Respond to customer sales inquiries providing indepth knowledge of Continues IT.
- Assist the sales team with proposals quotes and RFP responses.
- Collaborate with the account management team to identify upsell and crosssell opportunities.
- Participate in customer meetings webinars and industry events to promote Continues IT.
Vendor and Partner Collaboration:
- Develop joint marketing campaigns with vendors and strategic partners.
- Negotiate and manage relationships with vendors supporting the Continues IT service.
- Leverage partner ecosystems to reach SLED (State Local and Education) and enterprise customers.
Market Research and Product Strategy:
- Conduct market research to understand competitor offerings and customer needs.
- Gather and analyze customer feedback to improve service offerings.
- Recommend pricing strategies and packaging options based on market trends.
Performance and Revenue Tracking:
- Set and monitor sales targets customer adoption metrics and recurring revenue goals.
- Provide regular reports on product performance to senior management.
- Develop customer success stories and case studies to promote the service.
Qualifications :
- Experience: 4 years in product management sales engineering or business development within the IT services MSP or technology solutions space.
- Sales Acumen: Experience supporting or driving sales initiatives with a commission or performancebased component.
- Technical Knowledge: Understanding of MSP/MSSP models comanaged IT services and cloud technologies.
- Marketing Skills: Experience launching new products and collaborating with marketing teams on GTM strategies.
- Communication: Strong presentation and negotiation skills for customerfacing interactions.
- Tools: Proficiency with CRM tools (e.g. Salesforce HubSpot) and marketing platforms.
Additional Information :
Why Join Continues IT IT Management Corporation:
- Be a founding team member of a new division and shape its success.
- Enjoy a hybrid role blending product management and sales strategy.
- Work in a collaborative environment with an opportunity to impact customers IT success directly.
- Earn competitive base pay plus salesbased commissions.
All your information will be kept confidential according to EEO guidelines.
Core Competencies:
- Exceptional organizational and multitasking skills.
- Excellent written and verbal communication skills with a customerfocused mindset.
- Ability to adapt quickly to changing priorities and thrive in a fastpaced environment.
- Meeting or exceeding all required daily prospecting activity standards.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
