Lead - Online Operations
Lead - Online Operations
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Job Description
Represent Talent Acquisition in all forums/ seminars pertaining to process compliance and audit Perform other miscellaneous duties as required by management Understands business needs and in depth understanding of Tesco Online processes Driving and implementing CI Projects and innovation for their team bearing firstline supervisory responsibilities including process coaching onthejob training and efficient coordination and communication to ensure team success. Builds on Tesco processes and knowledge internally and in the market by learning new technology and training the team Ensuring appropriate work allocation across team members optimizing team utilization contributing to enhanced process documentation and actively engaging with stakeholders at every level. Extracting information from the website using web sing methodology to ensure the products are listed without any anomalies Setting Quality check in place for validating the output to ensure consistency and highlighting any potential issues Identify opportunities and drive value creation projects in collaboration with the different online squads Performing adhoc research and analysis to diagnose recent performance and operational issues that gets presented to UK Online Leadership team Balancing and prioritising work across shortterm projects and longterm initiatives Staying uptodate on relevant industry regulations competitor news and share best practices Collaborating with teams across the wider business including Tesco Technology Online Business Teams and Marketplace teams to identify current/potential opportunities and develop the right solutions for our customers and our business Ensure RCA documents are built and maintained for past errors and proactive thinking to mitigate future errors Responsible for completing tasks and projetcs within agreed KPIs Solves problems by suggesting solution alternatives Resilient towards managing multiple stakeholders
Qualifications :
Team and Project Management Skilled Coaching and Mentoring Basic SQL VBA Hive Python Tableu and Alteryx Preferred problemsolving Strong written and verbal communication
23 years of working experience in the field of Online / Ecommerce Operations Functional experience (Preferred)
Additional Information :
Hiring Manager: Pooja Murthy
Last date of application: 21st Dec 2024
Important Notice:
On behalf of Tesco Bengaluru we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly please check the authenticity of any such offers before acting on them and where acted upon you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Tesco Bengaluru please feel free report the incident at
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
