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We are looking for a talented Food Safety & Quality Manager who is able to support the expansive growth of our dark store business pandamart. The role will directly influence the daytoday decision making within our Food Safety & Quality Management across our Malaysia portfolio.
This role will be based in Bangsar South Kuala Lumpur (countrywidemobility required & potential to relocate) and will report to the Food Safety & Quality Manager (SGMY).
Responsibilities:
Oversee the Pandamart Food Safety Management System (FSMS)
Record monitor and action on store operational performance against our food safety standards to improve key operational metrics including shrinkage and availability
Help strengthen Food Safety & Quality Management (FSQM) policies and enable across all stores within Malaysias portfolio
Deliver information or training to suppliers store managers and senior leaders to create a strong knowledge centered on FSQM. Localise and create training materials procedures & records.
Collaborate with Supply Chain & Commercial Teams on initiatives while upholding FSQM.
Perform monthly audits at our stores and distribution centers
Monitor and own the customerexperience journey including actionable items on how to improve the incident rate
Work closely with every storelevel manager with datadriven insights on how to improve and align their operational SOPs
Ensure the labeling of our Private Label Portfolio is in line with local legislation
Liaise between Local Authority Enforcement Officers in cases of informal or legal action.
Manage product recalls
Qualifications :
Diploma or equivalent in Food Science or appropriate science discipline
Minimum 3 years of experience in Quality Assurance in Food FMCG or Ecommerce companies.
Expertise in developing and implementing food safety & quality system policies and standards
Candidates with experience in JAKIM & Halal regulations will be an added advantage
Candidates with GMP / HACCP ISO22000 trained will be an added advantage
Focused on Food Safety & Quality improvement and ability to coach a large portfolio of stakeholders
Analytical mind and business acumen with ability to work with large amounts of data to discover patterns and trends and to form conclusions based on findings.
Ability to manage complexity and be comfortable with ambiguity
Good communication and presentation skills
Ability to work autonomously in a highly demanding and often ambiguous environment with strong attention to detail and exceptional organizational skills.
Remote Work :
No
Employment Type :
Fulltime
Full-time