Chapter Lead Product Manager
Chapter Lead Product Manager
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1 Vacancy
Job Description
Want to skyrocket your career with a rocksolid company
With over 2500 employees were still growing and searching for new colleagues who appreciate working on challenging projects with new technologies and methodologies in a professional & enthusiastic environment! Join us and take your career to the next level!
ARHS Group Part of Accenture is looking for an experienced Chapter Lead Product Manager (M/F) to join our team at the client site a European Institution in Luxembourg. As a Chapter Lead Product Manager you will lead a team of Service Owners driving 22 squads delivering over 60 IT services.
Key responsibilities:
- Manage the endtoend lifecycle of services delivered within the organisation ensuring Service Owners and their services are aligned with customer needs and business objectives
- Develop and communicate a clear service roadmap that outlines priorities for value generation ensuring alignment with longterm organizational goals
- Define with Service Owners the service offerings features and SLAs (Service Level Agreements) for services ensuring clear expectations for operational teams and clients
- Collaborate with architects engineers DevOps and operations teams to ensure seamless delivery of services balancing technical feasibility with customer requirements
- Serve as the primary interface between the Service Owners senior management and external stakeholders to communicate progress challenges and key decisions regarding services
- Gather feedback from endusers and stakeholders to continuously improve service quality scalability and performance ensuring services meet evolving needs
- Utilize data and KPIs to guide prioritization decisions focusing on service performance user satisfaction and business value
- Ensure services comply with security legal and regulatory requirements working closely with the legal and security teams
Your profile:
- 5 years of experience in product management preferably with a focus on service delivery rather than traditional product management
- Strong ability to drive a team and impulse end user customer focused orientation
- Good understanding of cloud technologies (AWS Azure GCP) and experience in cloud service delivery and management
- Good understanding of DevSecOps principles
- Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus)
- Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities
- Experience in managing servicelevel agreements (SLAs) and ensuring service delivery excellence
- Experience with budgeting forecasting and financial oversight for servicerelated projects
- SAFe certification (SAFe Product Manager/Owner or similar)
- Familiarity with ITIL service management practices or certifications
- Datadriven mindset with experience using analytics to optimize service delivery
- Good technical knowledge and skills across IT infrastructure domains such as network storage compute security and automation
- Fluency in English is required
Additional Information :
Ars Group part of Accenture is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003 we have grown to encompass 11 entities worldwide employing over 2500 employees in Luxembourg Belgium Greece Italy and Bulgaria.
With our focus on getting things done we help our clients achieve their goals with bestofbreed solutions superior execution and exceptional services. We offer bespoke software development data science infrastructure digital trust and mobile development to government institutions at national and European level telecom providers and financial institutions among others.
Our bold company culture is built around working hard and playing hard with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of closeknit teams and provide a place where everyone can be supported to learn and evolve.
Our Vision and Values
Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.
Our values are: caring agility excellence innovation continual improvement and reliability.
Our values support our vision by leveraging excellence striving for results ensuring commitment and promoting adaptability.
Our Culture
We work in close partnership with our customers turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible independent and responsive organization.
Our Brand
The Ars (pronounce aris) name comes from Greek Mythology. Ars is the son of Zeus and the God of War in our eyes an accurate representation of the intelligence strategy leadership and vision that are essential in business.
Dont hesitate! Join our team
What youll get:
An informal hierarchy and work environment:
Our open flat structure supports a strong focus on communication and collaboration enabling to respond quickly to market changes and customer requests.
An attractive salary package:
With an attractive salary and benefits package including advantageous fringe benefits youll be paid for what you love to do.
A strong corporate culture:
Youll join a dynamic team of smart and ambitious people. From the way we hire to the way we relate to our clients our values from the foundation of the way we work.
Learning & development opportunities:
We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.
Exciting projects:
Youll take ownership of various projects for both public and private clients: calling for creativity and innovation at the cuttingedge of technology.
A rock solid company:
With more than 200 customers by 2023 youll join a business with a sustainable and growthoriented plan.
But lets talk about it face to face!
You have the qualities as listed above Please apply & send us your CV which will be processed in full confidentiality.
You dont have all the above requirements but own a great part of them You can send us your CV too because we will give you the opportunity to grow up with us.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
