Diversity Equity and Inclusion Business Partner

Diverse and inclusive teams inspire people to contribute their fullest bring new ideas to life and drive meaningful impact and change. Our Diversity Equity and Inclusion (DEI) team is on a journey to help ServiceNow and our customers drive change so our workplaces and our world become more equitable. Were working to embed DEI across our business and culture and we invite you to join us.

We are seeking a DEI Business Partner for ServiceNows STEP (Solutions Technology Experience & Product) organisation. This individual will report into the Senior Director of Global DEI and represent the central DEI team to the STEP organisation and support STEPspecific DEI focus areas through specific interventions. This individual will collaborate closely with STEP HR leaders STEP business leaders and other Global People Team (HR) organisations to embed DEI perspectives into business strategy and goals.

What you get to do in this role:

• Design and drive the global STEP DEI strategy and initiatives in alignment with the global STEP talent and business strategy. The STEP organisation is spread across the globe with heaviest presence in the US and India.
• Analyse data to identify DEI challenges and focus areas and to measure progress against goals including return on investment
• Partner with the STEP HR team and STEP personnel to develop and execute STEPspecific DEI initiatives while also championing the adoption of companywide DEI initiatives and programs. Measure and communicate results to show progress towards DEI goals talent strategy goals and business goals.
• Partner with Global People (HR) crossfunctional teams including Talent Acquisition to develop mechanisms to foster more inclusive hiring and culture within STEP
• Regularly update senior business leaders on progress and impact
• Plan and deliver work in various formats including frameworks selfservice tools inperson activities presentations and consultations based on leadership needs

Qualifications :

This role is best suited for a midlevel DEI or HR practitioner with at least 10 years of work experience. We would like someone who can demonstrate resultsdriven experience with:

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
• DEI/HR/Culture strategy with strong intercultural competencies and global awareness
• Current knowledge of and/or ability to gain DEI subject matter expertise including research and leading practices
• Strategic thinking and the ability to translate strategies or prior practices into practical actionable solutions that meet business needs
• Ability to analyse and understand data (e.g. hiring and attrition trends employee survey results etc.) to drive decisions develop insights tell stories and measure impact
• Strong program management skills including focus on defining and tracking progress and success metrics
• Strong communicator and collaborator with the ability to build trusted relationships manage stakeholder expectations and influence employees and leaders
• High level of confidentiality discernment and judgement. Ability to navigate challenging and sensitive conversations with empathy

JV20

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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