Director of Banquets
Director of Banquets
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Salary Not Disclosed
1 Vacancy
Job Description
The Director of Banquets will lead the daytoday operations of the hotels banquet department ensuring flawless execution of events including weddings corporate gatherings and social celebrations. This is a leadership role that requires a strategic vision meticulous attention to detail and a deep understanding of luxury hospitality standards. The Director will work closely with other hotel departments to ensure seamless execution of events maintaining the highest standards of luxury and service to make special happen.
Key Responsibilities:
- Lead mentor and manage the banquet team ensuring they consistently deliver exceptional service and uphold the luxury standards of Fairmont Chicago.
- Oversee the planning and execution of all banquet events including weddings corporate meetings and social events.
- Develop and maintain strong relationships with clients vendors and partners to ensure all event needs are met with precision.
- Collaborate with the sales and events team to customize banquet offerings and packages to meet client requirements.
- Manage the banquet department budget ensuring effective cost control while maintaining the quality and luxury experience for guests.
- Ensure compliance with all health and safety regulations and quality standards.
- Maintain inventory control of all banquet equipment and supplies ensuring proper storage and maintenance.
- Oversee the preparation setup and breakdown of event spaces to meet client specifications.
- Ensure that all events are executed to perfection anticipating client needs and resolving any issues swiftly and professionally. Continuously analyze feedback to refine processes and improve guest satisfaction.
- Responsible for Scheduling Hiring Payroll and Disciplinary actions.
- Analyze banquet event orders with the Catering Conference Services Department daily.
- Oversee breakdown of function areas as scheduled in accordance to departmental procedures.
- Attend all internal and external meetings which include Preconvention BEO Food and Beverage and all staff meetings.
- Collaborate with Talent & Culture to engage develop provide guidance and hold team members accountable for their performance.
- Responsible for the development and maintenance of all policies procedures and quality standards within the department utilizing a continuous improvement approach to ensure a high quality cost effective and customer focused operation.
Qualifications :
- Minimum 5 years of experience as a Banquet Manager Director of Banquets or in a similar leadership role within a luxury hotel environment.
- Expertise in luxury event planning food and beverage operations and exceptional guest service standards.
- Proven ability to lead motivate and develop a team fostering a collaborative highperformance work environment.
- Excellent communication and interpersonal skills with a demonstrated ability to build strong relationships with clients colleagues and vendors.
- Strong organizational and timemanagement abilities with the capacity to manage multiple highprofile events simultaneously.
- Financial acumen and experience in budgeting cost control and maximizing profitability without compromising service quality.
- Ability to thrive in a fastpaced highpressure environment while maintaining poise professionalism and exceptional service standards.
- Flexibility to work evenings weekends and holidays as required by the event schedule.
Additional Information :
Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
