Customer Relationship Executive for EV Bike Store- Andheri East
Customer Relationship Executive for EV Bike Store- Andheri East
Posted on :
18-02-2025
Employer Active
1 Vacancy
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Job Description
Customer Relations Executive (CRE)
Job Overview
The role of the Customer Relations Executive (CRE) involves providing exceptional customer experiences assisting clients with inquiries managing their sales journey ensuring customer satisfaction and handling postsales activities. The CRE is instrumental in nurturing customer relationships and supporting the sales team in meeting showroom targets.
Key Duties
- Engage with customers to understand their needs and provide assistance.
- Provide support to the sales team by offering sales assistance to clients.
- Manage and maintain customer relationships to ensure satisfaction and loyalty.
- Handle documentation and coordinate activities related to customer interactions.
Requirements
Requirements:
- Experience: At least 2 years of customer relations experience preferably in the automobile industry.
- Communication Skills: Exceptional verbal and written communication skills with a customercentric approach.
- Interpersonal Skills: Strong interpersonal abilities to establish rapport and address customer concerns effectively.
- TechSavvy: Proficient in utilizing CRM systems Microsoft Office and other relevant software.
- Time Management: Capable of efficiently managing multiple customers and inquiries.
- Sales Orientation: Understanding of fundamental sales processes and customer management.
- Preferred Qualifications:
- Previous experience in a highend automobile showroom.
- Ability to thrive in a fastpaced and dynamic environment.
- Knowledge of automotive technology vehicle financing and insurance processes.
- Education: A bachelors degree in Business Marketing or a related field is preferred.
Benefits
PFIncentives
Requirements: Experience: 2+ years of experience in customer relations, preferably in the automobile industry. Communication Skills: Excellent verbal and written communication skills with a customer-first attitude. Interpersonal Skills: Strong interpersonal skills to build rapport and handle customer concerns effectively. Tech-Savvy: Proficiency in using CRM systems, Microsoft Office, and other relevant software. Time Management: Ability to manage multiple customers and inquiries efficiently. Sales Orientation: Understanding of basic sales processes and customer management. Preferred Qualifications: Prior experience in a premium automobile showroom. Ability to work in a fast-paced and dynamic environment. Knowledge of automotive technology, vehicle financing, and insurance processes. Education: Bachelor s degree in Business, Marketing, or a related field is preferred.
Employment Type
Full Time
Company Industry
Key Skills
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