VA Success Manager
VA Success Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Are you passionate about leadership and creating meaningful connections Join us as a Virtual Assistant (VA) Success Manager where youll play a pivotal role in ensuring the success and satisfaction of our team. In this role youll foster collaboration monitor performance and drive professional growth in a supportive and innovative environment.
Responsibilities:
Oversee and support the performance and development of the virtual assistant team.
Conduct regular checkins performance reviews and provide actionable feedback.
Act as a primary point of contact for client escalations and VA concerns.
Ensure alignment of VA activities with client expectations and business goals.
Monitor project timelines and ensure timely delivery of tasks.
Foster a positive collaborative team culture through effective communication and motivation.
Qualifications:
Proven experience managing remote teams preferably in a virtual assistant or clientfocused setting.
Strong leadership coaching and mentorship skills.
Excellent communication and interpersonal abilities.
Proficiency in project management tools and collaboration platforms (e.g. Asana Trello Slack).
Analytical mindset with problemsolving skills to address challenges proactively.
Ability to multitask and prioritize in a fastpaced remote environment.
Bachelors degree or equivalent experience in management business or a related field.
What to Expect:
First 30 days: Understand team dynamics company tools and client expectations. Build relationships with VAs and clients.
60 days: Take ownership of team performance monitoring refine workflows and implement tailored training plans.
- 90 days: Lead initiatives to optimize VAclient alignment improve team efficiency and enhance service delivery
Benefits:
- Paid Time Off and Sick Days
- HMO on third month
- Annual Appraisal
- Professional development opportunities.
- A collaborative supportive work environment.
Employment Type
Full Time
