Food and Beverage Supervisor - In Room Dining
Food and Beverage Supervisor - In Room Dining
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are seeking a dynamic and customeroriented Food and Beverage Supervisor for our In Room Dining department at our prestigious hotel in Brisbane Australia. This role is crucial in ensuring exceptional dining experiences for our guests within the comfort of their rooms.
- Oversee and coordinate all aspects of inroom dining operations ensuring high standards of food quality and service
- Lead and motivate a team of room service attendants providing guidance training and performance feedback
- Manage guest orders ensuring timely and accurate delivery while maintaining excellent customer service
- Monitor and maintain food safety and hygiene standards in accordance with local regulations
- Collaborate with the kitchen team to update and improve inroom dining menus
- Handle guest inquiries special requests and resolve any issues promptly and professionally
- Manage inventory place orders and control costs while minimising waste
- Create and adjust staff schedules to meet service demands and optimize efficiency
- Ensure proper maintenance and cleanliness of all inroom dining equipment and service areas
- Participate in departmental meetings and contribute to continuous improvement initiatives
Qualifications :
- Proven experience (23 years minimum) in food and beverage service preferably in a luxury hotel
- Previous supervisory experience in hospitality
- High school diploma or equivalent; Bachelors degree in Hospitality Management or related field preferred
- Current Food Safety Certification and Responsible Service of Alcohol (RSA) certification
- Strong leadership skills with the ability to train motivate and manage a team effectively
- Excellent customer service skills with a focus on creating memorable guest experiences
- Thorough knowledge of food and beverage operations including menu planning and cost control
- Strong problemsolving skills and ability to make quick decisions in a fastpaced environment
- Excellent communication skills both verbal and written
- Indepth understanding of inroom dining operations and hotel guest service standards
- Knowledge of current food and beverage trends
- Ability to work flexible hours including evenings weekends and holidays
- Physical stamina to stand for extended periods and lift up to 25 pounds
Additional Information :
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community with:
- Discounts for ambassadors families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
Let your passion shine visit careers.accor.com
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
