Global Business Travel Specialist

Are You Ready to Elevate Global Business Travel at IFS 

Were on the lookout for a dynamic Global Business Travel Specialist with a proven track record in business travel management to help propel our journey towards innovation efficiency and excellence. This is your chance to be at the forefront of transforming global business travel making it smarter more sustainable and fully aligned with our corporate vision. 

Reporting directly to the Manager of Global Travel Operations you will take on a pivotal role in the delivery of our travel management strategy that supports IFSs global operations and companywide objectives. The mission is to deliver a valuecentric proactive approach to global business travel that balances service excellence value delivery sustainability and risk mitigation. 

In this role you cultivate a strong functional brand as a strategic business partner through crossfunctional networking and optimizing service delivery

Key responsibilities: 

• Support the delivery of travel and events category strategies with a keen focus on environmental social and financial sustainability ensuring our operations align with broader corporate values and amplify our contribution to sustainability and Science Based Target initiatives. 

• Champion continuous improvement and standardization in business travel practices to elevate the travel experience for all travelers including IFSs CEO CFOs MDs and senior stakeholders. 

• Ensure the effective governance maintenance and adherence to global travel policies and procedures acting as a guardian of our travel ecosystems integrity. 

• Serve as a Superuser of the Global Travel Provider Portal undertaking administrative tasks like updating business traveler profiles ensuring our data reflects the latest and most accurate traveler information. 

• Draft and negotiate favorable terms with travel and accommodation suppliers to promote global usage and mitigate risks for IFS. 

• Foster productive relationships with preferred travel and accommodation suppliers effectively managing their performance to drive cost reductions and service enhancements and swiftly resolving any issues to maintain service quality. This includes our current TMS provider Egencia.  

• Act as the IFS Business Travel Subject Matter Expert offering expert travel guidance to internal stakeholders. This includes delivering training and targeted presentations on relevant procurement fleet and travel policies to ensure companywide comprehension and compliance. 

• Utilize analytics to identify new savings strategies and ensure consistent achievement of KPIs contributing to the financial health and operational efficiency of the travel program. 

• Report and present travel and sustainability updates to the wider business ensuring transparency and shared insights on performance and impact. 

• Manage escalations and handle shortnotice individual/group travel requirements with agility and precision ensuring seamless travel experiences for all stakeholders regardless of the urgency or complexity of the situation. 

Qualifications :

• Minimum 7 years of progressive experience in business travel management within a multinational corporate setting. 

• Bachelors degree in business or a related field with IATA certification being a bonus. 

• Membership in professional organizations such as ITM GBTA ACTE preferred. 

• Proficiency in GDS systems and advanced knowledge of global business travel markets and regulations.  

• Exceptional negotiation and contracts development skills and supplier management experience. 

• Strong analytical capabilities to drive financial efficiencies. 

• Extremely client driven takes the time to understand the needs of the business and deliver the best customer experience. 

• Excellent communication skills capable of simplifying complex ideas for a broad audience. 

• Demonstrated ability to rapidly respond to and manage risks associated with travel suppliers and market fluctuations ensuring the travel team can provide continuous uninterrupted service to your customers within the business.  

Additional Information :

Application Requirement: 

Please include an introductory cover letter with your application copied and pasted into our platform rather than attached as a document. The cover letter should provide a brief overview of your professional background and how you envision contributing to the role. Why IFS 

Remote Work :

No

Employment Type :

Fulltime