Specialist - Business Systems Services

 As a Specialist IT Engineering Services you will be responsible for executing and supporting the development integration and optimization of business systems. This role requires a deep technical understanding of Python Django Data Structures Algorithms and advanced Problem Solving. You will also have handson experience with Salesforce (SFDC) to configure integrate and optimize business systems. 

You will collaborate with crossfunctional teams to deliver solutions optimize workflows and ensure the seamless operation of critical business applications. The role involves solving complex technical challenges developing scalable solutions and contributing directly to the daytoday success of business systems.

Technical Development: Leverage your expertise in Python and Django to build scalable efficient and secure solutions. Develop backend services and APIs to enhance system capabilities.

Data Structures & Algorithms: Apply your knowledge of data structures and algorithms to design optimized solutions for data processing performance improvements and problemsolving within systems. 

Database Management & Query Optimization: Write complex SQL queries for efficient data extraction manipulation and integration. Optimize database performance through advanced query writing and indexing. 

Salesforce Integration: Work with Salesforce (SFDC) configurations automation and integration. Implement data synchronization and business logic using Salesforces API and development tools. 

Salesforce Integration Tools: Utilize integration platforms such as MuleSoft and Dell Boomi to streamline data exchange between Salesforce and other enterprise systems. Develop robust integration solutions using these tools for high availability reliability and performance. 

Troubleshooting & Support: Resolve technical issues efficiently by diagnosing problems and proposing solutions across Python applications Django configurations database queries and Salesforce integrations. 

Process Optimization: Contribute to the optimization of workflows system performance and data flow through the intelligent application of data structures and algorithms. 

Data Integrity & Quality: Execute data cleansing and transformation tasks to ensure data integrity accuracy and reliability across businesscritical systems. 

Collaboration & Support: Partner with crossfunctional teams to define technical requirements deliver solutions and provide ongoing support for system integrations and maintenance. 

Key Performance Indicators (KPIs): 

Successful and timely implementation of Python/Djangobased solutions including system configurations integrations and feature enhancements. Reduction in query execution time and system latency through optimized data structures algorithms and database queries. 

Key Skills Needed: 

Python & Django Expertise: Strong proficiency in Python for backend development coupled with handson experience using Django for building web applications APIs and integrations. 

Data Structures & Algorithms: Advanced knowledge of data structures (e.g. lists trees graphs hash tables) and algorithms (e.g. sorting searching dynamic programming) to solve performance bottlenecks and design optimized solutions. 

Problem Solving: Excellent problemsolving skills to analyze technical issues propose creative solutions and implement them effectively within the system. Database Management: Ability to work with relational databases (SQL) writing optimized queries to retrieve manipulate and transform data. Salesforce (SFDC) 

Configuration & Integration: Experience with Salesforce (SFDC) configuration process automation and integrating with other platforms using APIs and middleware solutions. 

Attention to Detail & Quality: Strong focus on delivering highquality maintainable code with careful attention to detail particularly for optimizing system performance. 

This role requires a highly technical individual who thrives in handson development and problemsolving. Youll be expected to bring strong coding skills system architecture understanding and the ability to solve complex technical challenges.

Highquality efficient code with minimal bugs or issues related to system integration and Salesforce configurations. 

Consistent resolution of technical issues and rapid troubleshooting response time. Positive user feedback on system functionality integration accuracy and overall performance improvements.

Qualifications :

 4 years of handson experience with Python and Django development including backend programming API development and integrations. Solid experience in data structures and algorithms with a strong understanding of how to optimize code and system performance. 

2 years of experience working with Salesforce (SFDC) including system configuration integration and API usage. 

Proficiency in SQL databases for data manipulation and query optimization. Strong analytical and problemsolving skills with a focus on delivering efficient scalable solutions. 

Bachelors Degree in Computer Science Information Technology or a related technical field. 

Preferred Experience/Education: 

Experience in designing and implementing complex integration solutions between Salesforce and other business systems. 

Handson experience with MuleSoft or Dell Boomi to implement seamless integrations between Salesforce and other business systems. 

Certification in Salesforce administration or development (e.g. Salesforce Certified Administrator Salesforce Platform Developer). 

Experience with DevOps and CI/CD practices for automating deployment and testing of code.

Additional Information :

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

No

Employment Type :

Fulltime