Tele-sales Representative - Braxtone Group
Posted on :
16-02-2025
Employer Active
1 Vacancy
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Job Description
1. BRIEF DESCRIPTION OF JOB FUNCTION
The function of Telemarketing Agent entails the following:
- cold calling techniques on prospects
- persuading potential customers to purchase a product or service
- obtaining referrals and leads from a variety of sources from lead generation activities
- contributing to departments function of collecting data and converting them into qualified leads then conduct sales calls.
2. DUTIES ACTUALLY PERFORMED BY THIS POSITION:
- Serves customers by selling products via telephone.
- Contact individuals by telephone in order to solicit sales for goods or services.
- Recommends changes in products service and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems developing solutions preparing reports and making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks and participating in professional societies.
- Conduct client or market surveys and type detailed notes regarding sale or service offered.
- Deliver prepared sales talks reading from scripts that describe products or services to persuade potential customers to purchase a product or service.
- Explain products or services and prices and answer questions from customers.
- Maintain records of contacts accounts and orders in the companys system only.
- Obtain customer information such as name address and payment method and enter orders into computers.
- Obtain names and telephone numbers of potential customers from sources such as referrals cold calling and any other legal means.
- Assist and support the line manager by taking tasks assign by them when necessary.
1. ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
- Minimum of high school certification
- Diploma and some form of work experience is preferred
- Strong communication skills
- Good selling skills
- Positive energy and teamwork ethos
- Excellent written and oral communication skills.
- Good understanding of the services
- Be highly computer literate particularly in Microsoft Office Products.
- Ability to persuade others to change their minds or behavior.
- Ability to give full attention to what other people are saying
and to actively look for ways to help people.
2. Typical Working Conditions
Normal Working Hours40 hours a week
Working Timing may include rotating shift.
Work may require occasional weekend and/or evening work
Employment Type
Full Time
Key Skills
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