Key Account Manager - Restaurants

Do you have experience working in or with restaurants Are you passionate about building strong relationships with partners and using data to drive success Would you like to join an expanding team in our Budapest office If so keep reading!

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a selfstarter with drive and entrepreneurial spirit this could be the ride of your life.

The Hungarian Wolt was founded in 2018 and now we are in more than 90 cities working with more than 5500 restaurant and retail partners around the country. Our mission is to make cities better by empowering and growing local communities. To do so we want to make the busy lives of our customers a bit easier offer local stores and restaurants additional sales and offer flexible earning opportunities for courier partners.

As a Key Account Manager youll be responsible for managing key restaurant partnerships and monitoring critical KPIs such as order volume basket size promotional activities within their own merchant portfolio. This role also involves financial reporting trend analysis and the development of marketing action plans. 

What youll be doing:

• Manage your own restaurant portfolio by aligning with the companys goals and developing dedicated financial and operational plans to guide partner success.

• Provide aftersales support to help improve merchant performance.

• Build strong client relationships through regular communication both over the phone and in person

• Generate reports on restaurant KPIs and financial metrics using Excel and our internal data system.

• Organize meetings in both Hungarian and English with internal teams and external partners.

• Collect feedback from partners and help translate it into actionable product marketing and operational improvements.

Qualifications :

• Excellent interpersonal skills with the ability to collaborate effectively with diverse teams.

• Strong analytical skills and great knowledge of Excel.

• Excellent interpersonal skills with the ability to collaborate effectively with diverse teams.

• Techsavvy and quick to learn new tools and systems.

• Ability to work independently taking initiative and delivering results while following manager guidance.

• Fluent in Hungarian with strong communication skills in English.

• Experience in restaurant management hospitality or retail is a plus but not required.

Additional Information :

If you are excited about working in a highgrowth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!

What We Offer:

Independent work in a dynamic international team

SZPcard

Private health insurance 

All You Can Move card (selffinanced)

Employee Assistance Programme therapy and wellbeing

% Discount on your Wolt orders

Extended parental leave for fathers: 16 weeks total

Modern work equipment

Volunteer day 

Snacks & drinks in the office

Remote Work :

No

Employment Type :

Fulltime