Sr Operations Manager Tech and Sales
Sr Operations Manager Tech and Sales
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Sr Operations Manager in this role get to:
Strengthen relationships: Establish and maintain communication with clients and / or team members; understand needs resolve issues and meet expectations.
Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and / or keen observations.
Improve the company: Make recommendations to enhance processes and boost ease and efficiency.
Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.
Qualifications :
Our most successful candidates will have:
- Bachelors degree/Associate degree from an accredited college or university.
- Three years operations and management experience; Process transformation experience required.
- Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements.
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues.
- Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives.
- Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner.
- Excellent working knowledge of MS Office application.
- Experience in managing a team of workfromhome direct reports.
- Proficient in English.
- Must have relevant experience in handling a webhosting and sales account or technical account and sales account.
Internal Candidates:
- Must pass the HR filtering (tenure no active disciplinary action)
- With annual performance rating of Exceeds Most or Clearly Exceeds in the last performance cycle
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
