Program Manager
Program Manager
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Job Description
About ClearGrid (CG):
ClearGrid is revolutionizing the debt resolution space through advanced AI and analytics. We operate at the intersection of finance technology and customer experience to deliver datadriven solutions for our clients. Join a fastpaced startup environment where innovation meets impact.
Scorecard Overview:
Mission:
The Program Manager in the Founders Office will drive strategic initiatives and optimize operational efficiency to support the Founders vision for growth. This role requires working closely with the Founders to ensure seamless execution of projects with a focus on impact scalability and aligning the companys strategic objectives.
Key Outcomes:
1.Strategic Projects Execution (30%)
Successfully lead and deliver at least 3 highimpact strategic projects per quarter that directly contribute to ClearGrids growth and operational goals.
Ensure projects are completed on time within scope and deliver measurable results aligned with company priorities.
Develop project plans including goals timelines and resource allocation with regular progress updates to the Founders.
2.CrossFunctional Alignment (25%)
Establish clear communication channels between the Founders Office and key departments like product operations sales and customer success.
Facilitate crossdepartmental collaboration to ensure smooth coordination and minimize bottlenecks in the project lifecycle.
Create and maintain a system for tracking and reporting progress on key projects making adjustments as needed to maintain alignment with company objectives.
3.Process Improvement (20%)
Identify and implement at least 3 improvements in internal processes every quarter that enhance efficiency and reduce operational friction.
Develop and implement standard operating procedures (SOPs) to ensure consistent project management practices across departments.
Measure and report the impact of implemented improvements in terms of time saved increased productivity or cost reductions.
4.DataDriven Insights & Analysis (15%)
Conduct market research competitor analysis and industry trend assessments to inform strategic decisionmaking by the Founders.
Prepare and deliver monthly reports with actionable insights highlighting new opportunities or areas for improvement.
Support the Founders in preparing presentations for board meetings investor pitches and strategic discussions.
5.Team Development & Mentorship (10%)
Provide guidance and mentorship to junior team members fostering a culture of learning and continuous improvement within the Founders Office.
Identify skills gaps within the team and recommend training or resources to support professional growth.
Competencies:
1.Analytical Thinking & Problem Solving
Ability to break down complex problems and develop innovative solutions that align with CGs strategic goals.
Strong quantitative and qualitative analysis skills to support datadriven decisionmaking.
2.Project Management & Execution
Proven track record of leading projects from concept to completion with a focus on delivering results.
Skilled in creating project plans managing resources and adapting strategies to achieve goals.
3.Communication & Influence
Exceptional ability to convey complex information clearly to a variety of stakeholders from team members to senior leadership.
Capable of building relationships across departments to drive collaboration and alignment.
4.Adaptability & Resilience
Thrives in fastpaced environments and adjusts quickly to changing priorities.
Demonstrates resilience when facing challenges and remains solutionoriented.
5.Strategic Thinking & Business Acumen
Understands the broader market dynamics and can translate trends into strategic opportunities for CG.
Keen awareness of how each project ties into the companys mission and longterm goals.
Why Join ClearGrid
Impact: Shape the future of debt resolution in the MENA region as a key member of the Founders Office.
Growth: Work alongside experienced founders gaining insights and exposure to multiple aspects of the business.
Flexibility: A dynamic work environment with flexible remote work options.
Culture: Be part of a culture that values innovation learning and collaboration.
Employment Type
Full Time
