ServiceNow AdministratorDeveloper
ServiceNow AdministratorDeveloper
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1 Vacancy
Job Description
Job Title: ServiceNow Administrator/Developer
Location: Remote
We are currently seeking candidates who meet the following qualification
Responsibilities:
- Administer and configure the ServiceNow platform including managing users groups permissions and rolebased access control (RBAC).
- Customize and configure ServiceNow modules such as Incident Problem Change Service Catalog and Knowledge Management to meet business requirements.
- Develop and maintain custom ServiceNow applications and integrations with other enterprise systems.
- Create and maintain business rules client scripts UI policies and workflows to automate and optimize business processes.
- Troubleshoot and resolve issues related to the ServiceNow platform and ensure system availability and performance.
- Work with business stakeholders to gather and document requirements for new features and enhancements.
- Develop and deploy custom reports and dashboards to provide actionable insights into IT service performance.
- Ensure the proper maintenance upgrades and patches are applied to the ServiceNow platform.
- Provide guidance and training to users on best practices for using ServiceNow and related ITIL processes.
- Collaborate with development teams to implement integrations between ServiceNow and other internal or external systems.
- Stay uptodate with new features releases and best practices within the ServiceNow ecosystem.
Qualifications:
- Proven experience as a ServiceNow Administrator ServiceNow Developer or in a similar ServiceNowrelated role.
- Strong knowledge of ServiceNow ITSM modules (e.g. Incident Change Problem Service Catalog Knowledge Management).
- Experience with ServiceNow configuration customization and development using JavaScript Glide scripting and ServiceNow APIs.
- Familiarity with ServiceNow administration tasks including managing users permissions and data imports/exports.
- Experience in developing and deploying custom applications and workflows within the ServiceNow platform.
- Strong understanding of ITIL processes and how they relate to ServiceNow functionality.
- Ability to write and maintain business rules client scripts and server scripts in ServiceNow.
- Experience with integrating ServiceNow with other enterprise applications using REST/SOAP APIs or other integration methods.
- Proficiency in creating reports dashboards and other visualizations in ServiceNow.
- Excellent problemsolving troubleshooting and debugging skills.
- Strong communication and interpersonal skills with the ability to collaborate across teams.
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
- Federal Experience is a plus.
- Required Security clearance.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Employment Type
Full Time
