ITAM Software Program Analyst
ITAM Software Program Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Title & Code: ITAM Software Program Analyst
Location: Washington DC
Project End Date: 09/30/2025 (With Possible extension to next fiscal year)
Complete Description:
We ae seeking an experienced IT Asset Management Software Program Analyst to lead the development and implementation of a comprehensive software asset management (SAM) lifecycle program. A strong background in ITAM and SAM principles with proven expertise in implementing and optimizing ServiceNow IT Asset Management modules. This role is critical in ensuring the efficient management of software assets throughout their lifecycle optimizing costs minimizing risks and ensuring compliance with licensing agreements.
Responsibilities:
Program Development and Oversight:
- Design develop and oversee the implementation of a robust **Software Asset Management Life Cycle Program.
- Establish policies processes and governance for the management of software assets across the organization.
- Define and implement workflows to ensure effective tracking and reporting of software usage and compliance.
ServiceNow Implementation:
Lead the integration and configuration of **ServiceNow IT Asset Management (SAM)** modules including Software Asset Management Professional.
Collaborate with stakeholders to customize ServiceNow workflows and reporting dashboards to meet organizational needs.
Provide recommendations for ServiceNow optimizations and upgrades regarding ITAM/SAM functionalities.
Software License Management:
Manage and track software licenses entitlements and compliance requirements.
Conduct periodic audits to identify risks licensing gaps and costsaving opportunities.
Partner with procurement teams to negotiate software license agreements and renewals.
Stakeholder Collaboration:
Work closely with IT procurement and finance teams to align software asset management practices with organizational goals.
Collaborate with vendor management teams to ensure accurate contract and license tracking.
Provide training and guidance to stakeholders on SAM policies processes and tools.
Data Analysis and Reporting:
Develop and maintain reports and dashboards to provide visibility into software usage compliance and cost savings.
Perform data analysis to identify trends risks and opportunities for process improvement.
Ensure the accuracy and integrity of data within the SAM tools.
Qualifications:
Education and Experience:
Bachelors degree in information technology Business Administration or a related field (or equivalent work experience).
7 years of experience in IT Asset Management (ITAM) with a focus on Software Asset Management (SAM)
Hands on experience with ServiceNow implementation particularly the ITAM or SAM modules.
Technical Skills:
Proficiency in Service Now ITAM/SAM Professional or similar platforms.
Strong understanding of software licensing models.
Familiarity with ITIL principles and best practices.
Soft Skills:
Excellent analytical and problemsolving skills
Strong communication and interpersonal skills.
Strong communication and interpersonal skills to effectively collaborate with crossfunctional teams.
Ability to lead projects and manage competing priorities in a fastpaced environment.
Skill Assessment: (Please include the years of experience last used and brief description on skills below information is to be submitted along with the resume)
Skill
Required / Desired
Amount of Experience
Years Used
Short Brief Description
Project
Bachelors degree in information technology Business Administration or a related field (or equivalent work experience).
Required
Experience in IT Asset Management (ITAM) with a focus on Software Asset Management (SAM).
Required
7 years
Hands on experience with ServiceNow implementation particularly the ITAM or SAM modules.
Required
Proficiency in Service Now ITAM/SAM Professional or similar platforms.
Required
Strong understanding of software licensing models.
Required
Familiarity with ITIL principles and best practices.
Required
Employment Type
Full Time
