Job Title : Program Manager
Location : Redmond WA
Skills Required ITIL Certified
- Experience Required 10 to 12 years in IT operations
- Relevant Experience Minimum 7 Years in Management Role in handling Global customers with direct/indirect reporting (3050 resources)
- Experience of managing Leads and First level managers
- Technical Skills Any IT (Infra) Technical skills (background) would be an added advantage (Networks Skill preferred)
- Technical Certification Any Cisco Technical Certification (Preferred)
Job Summary:
- We are seeking an experienced Program Manager to lead and oversee a team of 3040 project coordinators ensuring seamless execution of site deployments for data center environments. This role requires endtoend ownership of procurement financial tracking and deployment planning including creating quotes purchase orders (POs) GSRs and bills of materials (BOMs) for sites requiring multiple devices.
- The Program Manager will supervise project coordinators while collaborating closely with FTEs vendors and multiple stakeholders to drive efficient execution. The ideal candidate will have experience managing largescale infrastructure projects financial oversight and supply chain coordination in a fastpaced highpressure environment.
Key Responsibilities:
- Program & Deployment Management:
- Supervise project coordinators and collaborate with FTEs to ensure smooth execution.
- Define project scopes budgets and schedules ensuring timely procurement of devices.
- Ensure accurate creation and tracking of Purchase Orders (POs) GSRs and Bills of Materials (BOMs).
- Work closely with stakeholders to align procurement with deployment schedules.
Procurement & Financial Oversight:
- Create and manage quotes for required devices and infrastructure.
- Track budgets and optimize costs for largescale deployments.
- Oversee vendor negotiations contract management and financial approvals.
- Ensure servicelevel agreements (SLAs) are met for all procurement and deployment activities.
People & Stakeholder Management:
- Supervise project coordinators and align their work with program objectives.
- Act as the key liaison between leadership vendors and onsite teams.
- Ensure compliance with procurement policies and corporate standards.
- Resolve escalations and proactively address risks in procurement processes
Operational Execution & Reporting:
- Maintain detailed documentation of procurement workflows approvals and deployments.
- Generate reports on procurement status site readiness and financial tracking.
- Raise and track support tickets related to site deployments in Microsoft applications.
- Oversee the onboarding/off boarding process for team members ensuring access management.
Preferred Skills & Additional Requirements:
- Experience with data center infrastructure procurement & deployment
- Strong knowledge of BOM creation supply chain coordination and vendor relations
- Ability to manage highpressure deadlinedriven projects
- Excellent stakeholder communication and problemsolving skills