TAX - Sr Desktop Support Tech - 100 ON SITE
TAX - Sr Desktop Support Tech - 100 ON SITE
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Job Description
Job ID: (757508)
Position: Sr Desktop Support Tech 100% ON SITE
Client: TAX
Location: 600 E. Main St. Richmond VA
Duration: 02 Months
Per Mgr: Interviews will be a combination of PHONE or Virtual (initially) then a FOLLOWUP PERSON Interview will be conducted if there is interest. Since this role is 100% on site NO OFFER will be extended until the inperson interview is completed. Pls make sure your candidate aware of this.
100% ON SITE from Day One
Parking is not provided for contractors.
Duration: Expected to go 1 yr beyond May 31 2025
ABOUT THE ROLE
Virginia Tax seeks qualified resource to be responsible for:
- Responding to queries on the phone via email in person or through remote access.
- Offering technical assistance on the delivery configuration set up maintenance and troubleshooting of computer systems hardware and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Writing and editing documentation about troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- Troubleshooting VPN Networking and ISP problems.
Employment Type
Full Time
