Front Office Agent
Front Office Agent
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Job Description
We are looking for a wellorganized and creative candidate with excellent communication and interpersonal skills who is able to display a passion for perfection and work in a dynamic environment. In addition the candidate should possess:
Previous 2 years Front Desk experience in an international 5star hotel
Previous Opera experience is an asset
Fluency in English & Turkish
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times
Qualifications :
The main responsibilities and tasks of this position are as listed below but not limited to these:
To consistently offer professional friendly and engaging service
To greet check in and settle guest accounts while ensuring all service standards are followed
To assist guests regarding hotel facilities in an informative and helpful way
To respond to each Guest who approaches the Front Desk
To drive rate through upselling room brands
To follow department policies procedures and service standards
To follow all safety policies
Other duties as assigned
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
