Reservation Agent
Reservation Agent
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Job Description
JOB DESCRIPTION
To consistently offer professional friendly and engaging service
To enter rooming lists while ensuring accuracy as required
To update reservations ensuring a flawless check in and check out process
To ensure revenue is maximized by upselling guest rooms and recommending hotel facilities
To liaise with sales and other departments as required
To answer telephone and email inquiries in a timely manner
Qualifications :
QUALIFICATIONS
Strong interpersonal and problem solving abilities
Previous customer related experience required
Computer literate in Microsoft Window applications required
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
