People Services Representative
People Services Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Primary Function of Position
We are looking for a passionate worldclass customer service person with focused attentiveness and responsiveness to employee needs to join our Human Resources People Services Team. Our team of Human Resources Representatives provides employee benefits support and processing transactions in our Human Capital Management (HCM) System for employee data changes.
Role & Responsibilities:
- Ensure positive employee experience by providing support to APAC region employees questions and inquiries delivering highlevel customer service.
- Administer employee data changes including managing and maintaining employee files and master data.
- Ensure that employee and organizational data integrity is maintained during administration processing following data management processes and procedures.
- Identify raise and apply continuous improvement to services and HR systems.
- Manage inquiries related to use of HR systems
- Perform other HR operational tasks such as: data entry employment verification requests coordination with payroll and overall maintenance of employee records ensuring data integrity.
- May assist with administering other special projects as needed.
Qualifications :
- Bachelors degree and/or certification in HR Business Administration or related field is preferred.
- Minimum 5 years of handson experience with customer service and HR systems
- Passion for delivering worldclass customer service with focused attentiveness and responsiveness to employee needs.
- Experience with the following tools: Workday (or other HCM system) and ServiceNow a big plus.
- Basic knowledge of India local labore market policies will be highly desirable
- Demonstrated ability to manage multiple tasks requiring rigorous and meticulous attention to detail.
- Discreet experience dealing with sensitive data with caution
- Acts proactively to achieve results and always strives to deliver more than is expected before being asked to.
- Strong written and verbal communication skills in English and one of the following languages will be highly desirable: Japanese Korean Chinese
- Loves to partner with others to get to better solutions and outcomes and seeks input to make better informed decisions. Experience working with CoEs is a big plus
Additional Information :
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
