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Job Description:
Create maintain and enhance forms workflows cloud integration and thirdparty integrations to the ServiceNow platform. Including automation and/or additional selfservice features and functions.
Incorporate ServiceNow capabilities to create a unified framework for multicloud resource provisioning and governance.
Utilize ServiceNow toolset to enhance workflow for process automation.
Support the overall incident problem change management asset management project management and security processes as needed.
Onboard additional departments and expansion of IT SelfService Portal functionality.
Monitor the overall platform health to proactively identify possible areas of concern establish and perform regular maintenance tasks.
Work with end users to investigate troubleshoot and resolve issues.
REQUIRED CERTIFICATIONS:
ServiceNow Certified System Administrator Certified Implementation Specialist or related certifications
Full Time