Job Title: IT Infrastructure & Support Specialist
Location: Remote
We are currently seeking candidates who meet the following qualifications:
Responsibilities:
- Maintain monitor and troubleshoot IT infrastructure including servers networks and cloud services.
- Provide technical support to employees resolving hardware software and connectivity issues.
- Install configure and update operating systems software applications and security patches.
- Manage network configurations firewalls VPNs and security protocols.
- Ensure data backup recovery processes and disaster recovery plans are in place and functional.
- Implement cybersecurity best practices and monitor for security threats.
- Support IT asset management procurement and vendor coordination.
- Document system configurations procedures and troubleshooting guides.
- Collaborate with other teams to improve IT systems and user experience.
Required Skills & Qualifications: - Experience in IT infrastructure support or system administration.
- Proficiency in Windows/Linux servers Active Directory Office 365 and cloud platforms (AWS Azure or Google Cloud).
- Strong understanding of networking (TCP/IP DNS DHCP VPNs firewalls and WiFi management).
- Experience with virtualization (VMware HyperV) and storage solutions.
- Knowledge of cybersecurity principles and threat mitigation strategies.
- Strong problemsolving skills and ability to work under pressure.
- Excellent communication and customer service skills.
- Federal Experience is a plus.
- Required Security clearance.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.