Job Title: Business Analyst Public Sector Service Delivery
Location: Nashville TN
Employment Type: Contract
Job Summary
We are seeking a highly skilled and experienced Business Analyst to analyze and document business requirements and processes related to public sector service delivery for a single or multiple related State agencies. The ideal candidate will formulate alternative solutions to meet these requirements which may involve business process reengineering and/or the deployment of information technology. This role requires a strong understanding of current information technology superior analytical and communication skills and the ability to work effectively with all levels of State staff.
Key Responsibilities
- Requirement Analysis and Documentation:
- Analyze and document business requirements and processes for public sector service delivery.
- Facilitate sessions to gather and document requirements and explore potential solutions.
- Solution Development:
- Formulate alternative solutions to satisfy business requirements including business process reengineering and IT deployment.
- Develop and oversee execution plans for solutions from project inception to conclusion.
- Data and Process Modeling:
- Construct data models and activity/process models to define system functions.
- Utilize handson data modeling and process modeling skills as required.
- CostBenefit Analysis:
- Prepare costbenefit analyses according to State CBA methodology.
- Training and Implementation Support:
- Plan and/or conduct enduser training for new applications.
- Provide support for the installation testing data conversion implementation and ongoing maintenance of information systems.
- Special Studies and Reporting:
- Conduct and document the results of special studies dealing with systems and/or business process issues.
- Stakeholder Collaboration:
- Work effectively with all levels of State staff from clerical to agency executive management.
- Utilize superior negotiating group facilitation and relationship management skills.
- Technology Integration:
- Integrate solutions across multiple functional and technical environments.
- Ensure solutions align with the States architectural framework emphasizing information sharing data integration and network interoperability.
Qualifications
Education:
- Bachelors degree (BA/BS) in Business Administration Information Technology or a related field.
Experience:
- Minimum of two years of relevant experience within the last two years.
- Experience in public sector service delivery or working with State agencies is preferred.
Technical Skills:
- Understanding of current information technology including:
- Multitier computing (mainframe midlevel desktop).
- Internet and intranetbased service delivery.
- Electronic data interchange (EDI).
- Imaging data warehousing and geographic information systems (GIS).
- Handson experience with data modeling and process modeling.
Soft Skills:
- Superior analytical organizational and problemsolving skills.
- Excellent written and verbal communication skills.
- Strong group facilitation and relationship management abilities.
- Skillful interviewing and negotiation capabilities.
Key Competencies
- Ability to conceptualize and implement costefficient solutions to business problems.
- Proficiency in integrating solutions across diverse functional and technical environments.
- Commitment to aligning solutions with the States architectural framework and service delivery goals.
Work Environment
- This role may require occasional travel to State agency locations.
- Work is typically performed in an office setting with standard business hours though some flexibility may be required to meet project deadlines.