W2 ONLY
Job Title: Trade Floor Support Specialist
Location: New York NY (Hybrid) F2F interview required
Duration: LongTerm Contract
Job Description: As a member of the Reliability and Production Engineering team within
Sales and Trading Production Management you will be
supporting critical trading applications in a fast paced exciting and dynamic
Trading Floor environment. You will work within a team of technologists acting as the first point of contact for Compliance Risk High Touch Trading Desks and Development teams.
Our team is responsible for:
- Coordinating the preparation and trading of Initial Public Offerings (IPOs) working closely with NYSE NASDAQ BATS and IEX.
- Investigation of user queries. E.g. order rejects trade breaks exchange issues. Liaising with clients exchanges vendors and internal teams where appropriate.
- Notifying the business units of system issues or failures in a timely manner. Communicating with global counterparts when necessary.
- Creation of new tools and automation of processes to better support and proactively monitor our environment.
- Liaising with users and development teams on potential improvements to our trading applications
- Proactive & reactive monitoring of processes connections & trade flows.
- Incident and problem management adhering to ITIL framework
- Assisting Compliance/ Risk on regulatory inquiries and user permissions.
- Testing failure scenarios to identify problems and improve outage recovery procedures.
Qualifications
- Must enjoy working within a team and have the ability to communicate well cross functionally
- Ability to translate business needs into technical specifications
- Excellent problem solving skills and passion for developing new and creative solutions to complex problems
- Ability to interact with Traders and the drive to learn about securities and markets
- Good business knowledge of Equities would include the ability to demonstrate an understanding of different instruments and how and where they trade.
- This would also include the ability to describe an order book and the different order types that can be used
- Understanding of SQL and Sybase databases.
- Understanding of operating systems (UNIX PC)
- Understanding of real time distributed application architectures and experience with message based protocols e.g. FIX.
- Incident management skills Ability to own issues from start to finish with a commitment to determining root cause and follow ups.
- Proficiency in a scripting language such as Perl/Python and Shell
- Knowledge of Agile methodology and cycle is a plus
- Internal Description