Operations Associate
Operations Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Operations Division is the Central Processing Center (CPC) of the Retiree Health Benefits Department. The Division is responsible for researching and resolving both enrollment and claims issues.
The Operations Associate (OA) will utilize the Citys various databases such as: NYCAPS PPMS PMS and OLRs Finance Manager database in addition the OA will be tasked with maintaining records of the Citys various health carriers in conjunction with Agency Benefits Personnel Officers MBF staff and union employees. Tasks performed daily within Division of Operations are:
Certifying retiree health benefits eligibility.
Effecting changes to enrollment status.
Updating family changes.
Calculating health premiums as well as retroactive premiums.
W2 reporting for domestic partner taxation.
Eligibility and enrollment and address changes.
Dependent coverage changes.
Execute Dependent Verification (DEVA).
Process health plan changes.
Optional rider changes.
Pension suspensions.
reinstatement of health benefits.
Transfer Period transactions.
Research Health Plan premium deduction inquiries.
Process COBRA applications.
Domestic Partner applications.
Death Certificates.
Effect Medicare Part B payments and IRMAA payments
and research PICA inquiries.
COMMUNITY ASSOCIATE 56057
Qualifications :
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
