TAX - Sr Desktop Support Tech - 100 ON SITE
TAX - Sr Desktop Support Tech - 100 ON SITE
Posted on :
12-02-2025
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1 Vacancy
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Job Description
Sr Desktop Support Tech. Both Phone and In PERSON Interviews will be conducted.
Parking not provided for contractors
Per Mgr: Interviews will be a combination of PHONE or Virtual (initially) then a FOLLOW UP IN
PERSON Interview will be conducted if there is interest. Since this role is 100% on site NO OFFER
will be extended until the inperson interview is completed. Pls make sure your candidate aware of this.
100% ON SITE from Day One
Parking not provided for contractors
ABOUT THE ROLE
100% ON SITE from Day One
Parking not provided for contractors
ABOUT THE ROLE
Virginia Tax seeks qualified resource to be responsible for:
- Responding to queries on the phone via email in person or through remote access.
- Offering technical assistance on the delivery configuration set up maintenance and troubleshooting of computer systems hardware and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Writing and editing documentation about troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- Troubleshooting VPN Networking and ISP problems.
Employment Type
Full Time
Key Skills
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