Direct Sales Agent
Direct Sales Agent
Posted on :
11-02-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Direct Sales Agent Nairobi
Primary Reporting: Shop Team Leader
Secondary Reporting Shop Manager
Department: Regional Sales
Leadership Level: Individual Contributor
Job summary/ Job purpose/ Role Intent:
To market and sell our clients products and services to all customers in a professional manner.
The role needs to adhere and function within the guidelines for finance controls processes and policies that encompass retail operations mandate.
Key Responsibilities
1. Generate Sales as per Targets for Airtime Acquistions & Devices
2. Monitor our clients inventory and consignment stock for accurate balance of inventory movements and physical stock daily
3. Manage daily cash float and account for daily sales
4. Support and implement the customer experience improvement strategies for increased sales
5. Offer technical support to customers especially on configuration of data devices
Principal Outputs for this role
1. Revenue Achieve set targets in Airtime Routers Handsets
2. Shop(s) Profitability (EBIDTA) ensure adherence to all the briefed in Retail SOPs (Stock & cash management/operational costs)
3. Quality Acquisitions in terms of FRA ARPU
4. Brand NPS
a. Drive Customer Centricity Ensure Growth in Retail Customer Satisfaction Index
b. Ticketing Customer Escalations & Offering First Level Resolution
5. New Business Development
a. Looking for new leads & closing them
b. Document Track Manage & Grow Individual Customer Database Portfolio
Requirements
Qualifications & Experience
Diploma/Bachelor s Degree in Business Marketing or related field
At least 1 year experience in sales
Employment Type
Full Time
Key Skills
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